| Translator's name: | Matias Julian Gregorachuk |
| Lanaguage pair: | Spanish to English translator |
| Country of residence: | Mexico |
| Activity: | Acitive since 2023 |
| Membership status: | Basic member |
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OBJECTIVE Highly-organized administrative talent in promoting safety, activity engagement, and positive behavior. Collaborate effectively with colleagues to generate innovative ideas and resolutions to complex problems. Specialty in Political Science / Administration and English Teacher focused on obtaining a job, to contribute to the achievement of the general goals of the company and the responsibilities under my charge, with the opportunity to continue developing. Creative, orderly, hard worker, and punctual ability. Advanced knowledge of operating systems and Photoshop Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. EXPERIENCE London, UK. Feb 2022 – Dec 2022 Outdoor Instructor Scouts Adventures Performed safety checks and routine maintenance on equipment to identify issues promptly. Delivered exceptional support and assistance to parents and participants in program to promote positive experiences. Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues. Helped participants enjoy activities while ensuring adherence to protocol. Organized and lead variety of small and large group activities, including Zip wire, climbing wall and raft building activities. Inspected equipment and conducted safety checks on equipment and instruments to maintain high-quality control standards. Completed frequent equipment safety checks to protect from damage and personnel from harm. • Proactively participated in meetings and helped create new practices. Punta Alta, Buenos Aires, Argentina Jul 2019 - Oct 2021 Hotel Front Desk Barcelona Answered phones to respond to customer inquiries and transferred calls to appropriate staff members. Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process. Received incoming calls and coordinated with staff to fulnll customer requests. Cultivated professional relationships with guests, improving customer retention through coordinated service. Arranged special accommodations for guests to enhance visitor experiences. Facilitated successful front desk operations for high-volume hotel. Worked with housekeeping and maintenance staff to address and resolve building and room issues. Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards. Input customer data into reservation systems and updated to reflect room changes. Collaborated with staff to meet incoming guest needs, smooth check-in processes and maximize satisfaction. Processed guest payments for room charges, food and beverage charges and phone charges. Handled high volume of phone calls and routed to proper guest or internal department. Contacted housekeeping services and maintenance personnel regarding problems with guest rooms. Punta Alta, Buenos Aires, Argentina. Jul 2019 - Oct 2021 Hotel housekeeper Barcelona Observed sanitation and exposure guidelines, maintaining internal protocols to minimize possibility of onsite infections. Stored tools in assigned locations, maintaining clean, orderly storage and maintenance habits. Complied with regulations regarding hazardous chemicals storage and disposal, depositing empty containers in appropriate receptacles. Informed appropriate facilities personnel of required repairs or upgrades to equipment. Maintained prescribed stock levels within housekeeping carts, preserving availability of necessary consumable fluids and equipment for other personnel. Coordinated deliveries of extra room furniture, bedding, linens and towels to meet guest needs. Replenished drinking glasses, writing supplies and other hotel amenities to provide elements of comfort and convenience for guests. Wrote shift reports detailing housekeeping activities, room vacancies and timekeeping data. Vacuumed floors and dusted furniture to maintain organized, professional appearance. Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-toreach areas. Removed nnger marks and smudges from doors, frames and glass partitions to enhance shine. Performed linen washing, dishwashing, vacuuming, dusting and mopping. Employed deep-cleaning techniques for areas in need of additional sanitation. Used cleaning chemicals following proper guidelines. • Cleaning, sweeping and vacuming guestrooms and changing the bed sheets new guests • Cleaning supplies inventory • Ensured guests received quality custermer service at all times Punta Alta, Buenos Aires, Argentina. Nov 2016 - Jul 2019 Sales Assistant PLUSMAR S.A. Listened to customers to understand needs and refer to optimal services. Greeted incoming customers and provided expert sales and service to drive revenue. Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices. Handled credit and debit card payment processing to complete purchasing experience. Landed new customer accounts through consistent combination of perseverance, dedicated cold calling and exceptional service. Priced out products for customers and drew up sales paperwork. Placed orders and answered customer questions in-person, through email and over phone to maximize customer service. Identined customer needs to deliver relevant product solutions and promotions and meet target budgets. • Resolve customer queries and complaints swiftly • Assist customers as they choose garments and accessories • Liaise with contractors and designers in the refurbishment of the store | |
